Our values

Our commitment goes beyond formalities

At Life Express, we believe that the transport of live animals or products of animal origin cannot be reduced to a mere administrative process.

Each assignment is for us a responsibility, a commitment to living beings, and an absolute demand for precision and rigour.

Our values guide every file, every exchange, every decision in the field.

Animal welfare

Respect for animals is at the heart of our activity.
We ensure that each stage – from customs clearance to logistics coordination – takes place in suitable, calm, and secure conditions.
Our knowledge of the sector and our direct link with official veterinarians guarantees attentive and responsible monitoring.

Rigour and compliance

We handle sensitive flows, governed by strict standards.
That is why every document, every procedure, every control is managed with maximum attention.
Our field experience allows us to anticipate risks, avoid errors, and ensure total compliance at every stage.

Responsiveness and 24/7 availability

In this sector, emergencies are frequent, and deadlines are non-negotiable.
We are reachable at any time – during the day, at night, on weekends, and public holidays.
Unexpected event? Blockage? We intervene quickly, with discretion and efficiency.

Customer service and personalised support

Every client is unique, and so is every shipment.
We provide an individual follow-up with a single point of contact, able to respond, act, and coordinate.
Our approach is simple: listen, anticipate, adapt.

Local presence, international reach

Based at Liège Airport, in the heart of a European logistics hub, we work daily with field actors: customs, BCP, handlers, Horse Inn, airlines.
Our knowledge of networks and airport processes allows us to manage shipments throughout Belgium, and beyond.